I can only give this a 1-star rating because I couldn't select 0 or a negative score! My first experience was with a backpack, which I loved due to its high quality. However, things went downhill when I ordered a leather jacket. After losing over 70 pounds, I ordered my usual men's XL size. When it arrived, I was excited, but that quickly faded. The zipper was on the left, indicating it was a women's jacket, and I struggled to put it on. I contacted customer service about this $500 jacket and was told I could return it, but I had to pay for return shipping. I returned it on time, but when I followed up, I learned that the address only handled exchanges, not refunds. Now, I'm trying to get a refund from their corporate office. In short, while their bags might be good, I wouldn't recommend this company. If you decide to order, just use their size guide and go for the largest size, a 4XL, and hope it fits!
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