wards-leathergoods.com

3.9
3.9 Based on 50 reviews

...

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NICK ANDERSON
PLASTIC, NOT LEATHER!

I just received my Wards Leathergoods bag and to my enormous disappointment it's made from cheap, thin plastic and not the quality leather that they advertised and promised. I have already emailed the company rejecting the item and requesting a refund. I'll update this review with news of how I get on. Part 2Wards Leathergoods customer support are certainly prompt. I have received two emails offering a further discount on my purchase. I have rejected their offer and now have an address in China to send my unwanted bag. The reasons for rejecting the bag are:There isn’t one part of this bag made from actual leather.Their website tells a story of handcrafted leather goods made from premium crafted materials and that this is a closing down sale. However the same 5 bags are left after I purchased mine 2 weeks ago. I do not trust this company and the thin, machine made brown plastic bag is clearly not as they advertised.

1
Date of experience: Sep 26, 2025

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