I spent $200 on a new samsung phone today....I was shocked when the person serving me wanted to charge me another $10 just to remove my sim from old phone into my new phone.... Funny too because another customer offered to do it for me right then and there just to be kind.... This company has seen the last of my business....shocking customer service would have taken him less than a minute ...to go the extra mile for such a little effort. Store in Mt. Albert Road Auckland
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