I have just come off the phone after being called a stupid b..... I had been contacted by Energy Advice Centre who said he would arrange for a good surveyor to come see me, and he suggested 1pm that day. I told him that was inconvenient, an appointment of 11am the following morning was agreed. He ddnt know, at that time, what firm it would be.He also informed me that it would take 1 to 11/2 hrs. I told him 1hr was all I would accept.10 mins later I received a call. I had to ask for the name of the firm, who then identified themselves as Warmer Solutions. They then proceeded to ssk if they could come and see me at 1pm that day, then 10 am next day, I finally agreed to12.00. They said they would phone before they came. Because I was rather wary, the whole episode just didn't feel right (plus I had just come out of hospital 2days before) I decided to cancel. I tried several times to contact both firms.The Centre was totally unavailable, and warmer solutions just ended straight away. When they phoned this morning and when I cancelled, he started to badger me then berated me and ended by calling me a stupid b....
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