My elderly aunt was cold called by Marcus. I googled Marcus Hegarty and found he was a former drug dealer. Marcus not only did a bad job, but from inspecting the Google Home I installed in my aunt's home, he also 'helped' my aunt, reduce her bank balance by 5000 GBP. I inspected his work with a professional and they found he had not prepared the surfaces prior to insulation - and so the mould will return. The layering of the chemical used is also uneven and so is not efficient. It is deeply upsetting because I work abroad, and I come back every few months to check on her as she is alone. It is predatory and I am concerned that there are so many similar experiences and yet nothing has been done.
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