This company targeted my 79-year-old father after obtaining his details through a lead generation website. Within just two days of the initial contact, they had pressured him into signing up for loft insulation and paying £3,000 upfront.Despite the fact that my father does not use or access the loft, he was persuaded to proceed without a clear understanding of what he was agreeing to. He was also presented with a separate form specifically designed to waive his 14-day cooling-off rights, something he did not fully comprehend. This form seems to have been used deliberately to fast-track the work and prevent him from changing his mind.No proper explanation of the contract or his consumer rights was given, and the whole process felt rushed, exploitative, and deeply inappropriate for someone of his age and vulnerability.We have now reported this matter to Trading Standards and are seeking further advice. Companies like this should not be allowed to operate unchecked especially when their tactics involve taking advantage of elderly people.Avoid this firm at all costs, and be extremely cautious if they contact you or your loved ones.
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