I was cold called regarding a loft space inspection which I agreed to. The man came, and spent about 15 min on the inspection. My property is a 1920’s bungalow. He found no signs of damp but the lagging was nearly 20 years old and he said insulation could be improved which would reduce my bills and epg rating which is low but was not essential. He was not pushy in any way and told of a foil product fitted under the tiles which could improve both. The price was reasonable but as subsidies couldn’t be guaranteed till I committed I declined.About 3 weeks later the office rang with a guaranteed better price and I agreed.Two days later Sam and Harry arrived about 9.30. They discussed what they were going to do advised on a number of options as I have a large complex roof space in three sections. They covered downstairs and began work. They wouldn’t stop for drinks or lunch even though it was a hot day and worked through until about 2.30.When they had finished they vacuumed throughout and tidied up. They took me up into the loft to inspect what they had done and gave me around 20 before and after photographs covering all areas.They were polite and courteous and couldn’t have been better in their work and approach.I am a cautious pensioner and investigate things thoroughly before committing so I can say everything has been exactly as promised with an excellent tidy job and a professional staff in all departments.
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