I feel a bit bad giving only 3 stars. In the main, I feel that my installer didn't listen to my requirements and perhaps I should have asked more questions upfront. My installer turned out to be a cowboy who tried to rip us off at every turn, none of this is Warmflow's responsibility. But I asked for an ASHP that could be configured and integrated into my home automation set up. I was assured it would. This was not true. The ASHP itself works just fine. It heats the house and the hot water. It is quiet and efficient to run. In addition, due to the poor quality installation I had to contact Warmflow support on several occasions. Each time they were pleasant, helpful and easy to deal with.My biggest issue is with the front end. Both the panel on my wall and the app are not very user friendly. I would like to tweak the AT curve in response to real-life experience, I can't figure out how to do that. The app feels very unintuitive and under-developed.If you've got a good installer who is going to set it all up for you and then you want to set and forget, then I think Warmflow would meet your needs. And I would be re-assured by the quality of customer support available. If, however, you want to tweak the ASHP post-install to try and truly optimise the efficiency of the unit, then this might not be the best choice. Nothing at all wrong with the product, but not the best fit for every user.[EDIT] I note the comments provided by Warmlink, in particular, the mention of 3rd party front-ends. Would Warmlink be able to provide some examples of front ends that can work with the AS03-R290? It would be appreciated. Thanks
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Warmflow is a market leader in creating innovative, award winning home heating products with over 50 years' experience heating homes. Our expansive range of home heating products are both value for money and market leading including the UK & Ireland's only AA rated oil boiler, a range of highly efficient, intelligent renewable products and a range of cylinders to satisfy the needs of the most demanding households. We pride ourselves on leading the way in innovation, working with customers to ensure we manufacture products which are easy to install & service, using only the highest quality materials which deliver market leading efficiency levels and cost savings.See more
