Delays in carrying out boiler inspection.Complained to engineer when he finally arrived that there was water leaking from the condenser.He inspected the boiler that was not leaking at the time even though there were clear signs that there was water stains on the internal casing.He passed the the boiler but did not register there signs of a leak in his report.This led me to switch to British Gas who came to inspect the boiler and failed it immediately as un insurable with them due to leaks that had been there for a longtime.I contacted WARMSERVE and they said they can’t help as the engineer did not include it in his report and I should have reported it myself.
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