This company can't improve, unless it treats it's customers as customers, instead of a source of funds. I see a lot about trying to get your refund and them just ignoring you. I got lucky, I guess. My bank went with the fraud. They pulled each of my payments over time. I'm yet to go over their work, but I feel that they got 90% of my funds returned. My only problem is, this isn't the first time I've dealt with a fraud. My wife and I have had all of our funds stolen from us in the past few years. The first was a Phillip A. Fileccia, who got all of our retirement funds. Long story. Then we had 'All My Sons Moving and Storage" move us last year. Never in my 77 years on this planet have we seen such a mess. Damaged, Broken, Stolen items. The biggest item was our coin collection, with a value of near $100K, plus weird odds and ends, like a chair from our outdoor dining set. To me they acted like 2 year olds, who had been scolded, were mad about it and going to get back at the scolder.I wish all who have money in this scam can get their money back. Yes, I agree contacting the bank, is a good start. Likewise, contacting a lawyer is another good one, A little more expensive, but a good one.The Very Best of luck to you all. Tom
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