I have had issues with my pump 3 different times now. Over it to be honest. Each time they have gotten my address wrong even though I asked (3 times prior most recently) to be sure to change it and they assured me yet no surprise they didnt. When its actually working its great. The customer service sucks and you’ll only get one response a day when trouble shooting. It has been frustrating to say the least. I have the 1-1/2 hp and to pay $2k + is pretty disappointing. Have had it since January. Its prolly worked for MAYBE half of the time since I have to keep getting parts to fix it
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