This is a total scam . I sent a watch for repair four months ago. Simon confirmed receipt and said it would be back in four weeks. He then sent a follow-up email asking for a further four weeks. A further eight weeks has passed and I have been ghosted . No reply. They don’t reply to email. WhatsApp nor phone calls . The watch has been stolen by watchartexchange. I have now initiated legal proceedings . Do not use this con artist
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