BEWARE!!! If I could give Watchartexchange a 0, this would be it. I sent Simon a pocket watch in early April 2025, Fed-Ex, a gift from my late wife, so it holds sentimental value. He agreed to repair it. When I never heard back from Simon, I inquired. He said it would be completed by the end of the week, which was April 30. After hearing nothing, I asked again and was told it was being prepared for shipment, which was scheduled for May. An on and on it went. It is apparent my watch is either lost or cannot be repaired; in either case, Watch Art Exchange will not return the item. After multiple pleas, it appears that litigation is inevitable. I wonder what kind of people do such things?
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