Had a fixed time appointment today, Blue Water.
Attended the store 5 mins before. It was busy being a Saturday, I guess with drop ins, so waited 10 mins where the guy behind the counter could see me., with zero acknowledgement.
After 10 mins just standing there I politely said “sorry, we have an appmnt at 11 with xxx” and he responded “I’ll be with you when I can. “
We waited 10 more mins, not even one “sorry to keep you waiting/wont be long/ apologies were overly busy today “ etc. simple customer service. I’m there to spend £15k +!!
We just walked out, plenty of other dealers who care about their customers
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Founded in 2002, Watchfinder & Co. has paired over 320,000 people with their perfect luxury pre-owned watch, both in-store and online. Furthermore, it offers countless models from around 70 different brands, from Rolex to Breitling, Cartier to Omega and more.
Each year more than 26,000 luxury watches are meticulously inspected, authenticated and prepared by accredited watchmakers at one of its independent service centres.
At Watchfinder, you can choose whether to buy a watch or upgrade your existing one with a part exchange. You can even sell your watch at a highly competitive rate. For your peace of mind, every watch they sell comes with a 24-month warranty. See more
