Worst shopping experience ever…..feel totally cheated and lied both from the website and the customer service. The website highlights 2-3 delivery time but after one week, the item was still not handed to the delivery company. We asked the status from the customer service and were told the item is under shipping. However, after checking with the delivery company, we came to know that our item is still not handed to them (after the entire week). The experience was awful and very disappointing…. We asked for refund and it is ridiculous to know that we can not cancel the order (even before the item is shipped) and we can only wait until receiving and return it for refund. Totally no clue why such company can exist in Norway…..
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