My package got lost. The customer representative kept telling me to contact Bring while Bring told me to contact the seller. Then Watery sent me a new package, but there was a product that was not in stock. I was asked if I wanted the package without the product, to which I said yes. But about 1.5 months after ordering the first package, the missing product has not been refunded yet and my email to support has not yet been answered. Packages get lost and I don’t hold Watery responsible for that, but customer service was giving me a lot of conflicting information and the process was very confusing and exhausting.
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