I’d like to share my experience with the theme and addon from the service. I’m currently building a free platform to showcase good business practices. I purchased the theme and addon, thinking they would suit my needs based on their description. Unfortunately, my experience was quite disappointing. From the start, the theme and addon had multiple bugs and core functions were not compatible. I attempted to troubleshoot, but it was evident the product wasn’t stable. I sent numerous emails to the support team seeking help, but received no real response. In the U.S., a 30-day money-back guarantee is standard, yet I faced silence and no acknowledgment. When I requested the removal of my payment info, my entire account was deleted without notice, losing access to everything. I have serious concerns about how the company manages sensitive customer data. Regrettably, I cannot recommend them. The product failed, support was absent, and my account was deleted when I asked difficult questions.
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