I have dealt with Wealthtime for 15 years now and they have been brilliant. I was surprised to hear from a potential client of mine that their Trust Pilot reviews were not good, apart from another IFA's opinion which was very good. As such, it is important to note that in the last few years, the owners of Wealthtime bought Novia (another investment/pension provider) and Novia was renamed 'Wealthtime' and what was the Wealthtime platform I have used for 15 years has been renamed as 'Wealthtime Classic'. It seems the poor reviews on here are for Novia, not what is now called Wealthtime Classic. Unfortunately this is giving the impression that Wealthtime Classic has been poorly reviewed, which I highly doubt, as their customer service, functionality and cost are very good indeed. Perhaps there should be two Trust Pilot options, one for each, to give a true picture of both?
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