Disappointing First Order ExperienceAfter a 14-day wait, I received my first order from this company, but it was a major letdown. The shoes arrived in a plain white plastic bag with bubble wrap, lacking the expected shoe box. Worse, they didn’t resemble the images or description on the website and Instagram. Instead of the loafers I ordered, they felt like cheap plastic slippers, with a terrible odor. At £79, this quality and misrepresentation are unacceptable. I’m very disappointed and have requested a refund, hoping for a hassle-free process. I advise others to be cautious and verify details before ordering.
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At Chloe & Liam, we design timeless pieces that combine effortless elegance with everyday practicality. Created for women who move with purpose and dress with ease.
