I ordered these shoes in good faith, knowing the price I was paying was top of my range for good quality shoes, on sale.The shoes looked lovely in the photoes and I ordered two pairs for me and one for my sister, as a gift. I placed my order over five weeks before I travelled, to make sure I'd receive the shoes in good time to take to my sister abroad. The shoes did not arrive before I left, after emailing the company a number of times to check on this and other issues ( shoe sizes, which was not resolved to my piece of mind). When I came back from my holiday and saw the shoes, I realised I had been scammed. The shoes with buckles on did not have real buckles, they had a piece of velcro stitched on, and badly stitched on, at that! The 'comfy' pairs that had stitched soles in the photos, had not actually been stitched, but glued on. One pair was not even finished properly, with a line of plastic glued on in the inside surrounding the shoe. The laces that came with them are horribly cheap and the colour doesn't match. The suede on the top of two pairs seems soft, but the workmanship is terrible, for that price. I may have bought the best finished pair for £15 at a market stall, maybe, but for the £59 to £69 I spent on each of these pairs of shoes, it's a rip-off and a scam. I suggest Trustpilot stops working with them unless they refund each pair to us unhappy customers, fully. These companies need to be illegal, enough of us have been robbed!!
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At Chloe & Liam, we design timeless pieces that combine effortless elegance with everyday practicality. Created for women who move with purpose and dress with ease.
