I used the Wear Pepper fit guide and placed my first order. The bra was a little too small - OK, I thought, maybe my measurements were off due to the ill fit I had used when measuring. So I placed a second order and corrected for the inch it seemed I was off... Second order didn't fit either although it was a size larger - In fact, it seemed to be even smaller then the first size - how is that possible? Contacted AI customer support to request a phone number so I could discuss the matter with a customer support staff - they don't have a customer support phone number, they only accept emails. Really? They expected to receive my phone number! They promised a discount if I gave them my email address - they got my email and I didn't get the discount. I am still trying to return the 2nd order for a refund - I am afraid I am not going to get a refund for my full order, although it states they will give ONE refund. (Not clear... One bra? One order?) I will not purchase anything else from wear pepper and I do not recommend this company due to it's inaccurate fit guide, poor customer service, and questionable return policies.
Claim your business profile now and gain access to all features and respond to customer reviews.
Small-chested bodies deserve to be celebrated. We’re here to do just that—exceptionally fitting bras designed for AA, A, and B cups.
