I am severely disappointed in my experience with Pepper. First of all, most of the bras fit me pretty welI and I am pleased as it's so hard to find bras that actually fit. I did send some back because the sizing was off. Go with your normal size and not their measurements. The bras do run on the smaller side and these bras will only fit very petite women. The material is definitely cheaper than I expected for their pricing. Do not put them in a dryer and wash them in a bag on delicate or hand wash. Now onto my real issues.. on my first order they added a wash bag and charged me for it. I contacted them after I received my email confirmation and they corrected it. They said it was supposed to be a free gift and they refunded me. Next I did some returns for my money back and I never received my 2nd refund. I have gone back and forth with them for over a week now and I still haven't received my refund. I contacted my bank and I have it in writing that my bank hasn't received the refund. I gave them copies of my credit card transactions showing proof I haven't received the refund. I have been told repeatedly that they processed it and to contact my bank. It seems as if a robot is responding to me because I keep emailing them the documentation showing that my bank didn't receive the refund. They have told me 3 times now they will investigate it only to tell me again the refund was already previously issued. I hate leaving really bad reviews for companies because I understand things can happen, but this is beyond ridiculous now. I will never purchase from this company EVER, EVER AGAIN!!!
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Small-chested bodies deserve to be celebrated. We’re here to do just that—exceptionally fitting bras designed for AA, A, and B cups.
