I recently ordered 3 bras and three pairs of knickers from Pepper and I have now been left confused, worried and very angry. Firstly, my order took over two weeks to arrive when the company claim it takes 1 week maximum. When my order finally arrived they were in plastic packaging with Chinease writing on the frot. My previous order from Pepper came in a cardboard box with eco friendly packaging, so this isn't Peppers usual packaging and the Chinease writing makes no sense to me as they're an American company. Secondly, all three of my bras are a 36A in size, but non of them fit and are too small. The make and design are very cheap and the material is beginning to fray on a couple of them. Also, non of the bras have a label on them to show the size, just a white label with Chinease writing. Thirdly, two items in my order are completely wrong and have been replaced by one set of knickers and a bra I didn't even order. I have tried emailing hello@peppersunderwear twice now and have had no response. I am worried another company who is pretending to be Pepper has taken my money and now I have no way of contacting them. I paid a lot of money for these items and feel utterly let down and completely ripped off. Has anyone else had a similar experience to me? If so, I'd be really grateful for any advice you have or how you dealt with this problem!!Liza
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Small-chested bodies deserve to be celebrated. We’re here to do just that—exceptionally fitting bras designed for AA, A, and B cups.
