William Adams Gorleston ordered ham eggs and chips, the ham looked grey and eggs were hard, took it back to be told eggs were a preference , and all the ham was the same and they could not change the ham but would cook 2 new eggs, so i asked for money back and was told as it was a customer preference I could not , so i asked for a different meal, and was told i could not so i asked for the duty manager, she came and after a discussion i ordered new meal which i paid the difference . to be told this was a one time offer and I could not do it again, I thought if you were not happy with a meal in England you could get your money back if you did not eat it .
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