weatherspoons.com

2
2 Based on 119 reviews

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Darby Powell
Giving the 1 star is too much

Giving the 1 star is too much I want to complain about the racist I assume manager who served us.Firstly we were waiting at the bar whilst he had already served someone looked at us standing there and carried on his conversation with the white customer person he had just served.When he turned to serve us we order and I ordered a small Prosecco he handed the glass which clearly had a small white mark inside.I mentioned it and he said its steam he looked a the mark handed it me back and said it’s nothing.Please advise me at that point why he would not have just changed the glass. I said again there’s the mark he snatched the glass a put another one down.If we had not paid I would have walked out. He was lucky at the time we had just left me daughter and her partner as they would have called him out for the racist he was and the way heI am 61 this year and my partner is 62. We don’t need to feel this rubbish at our time of life.It may seem trivial but why was he questioning me and making a fuss over a glass. It would have made slightly more sense if he’d poured the drink in, but a glass that could be washed. He was flexing his dislike of a woman of colour questioning him in his pub. I’m sure if it was his white regulars he would have ran to get another glass, or better still apologised and offered the drink on the house. I sent this to Weatherspoons customer service Their reply we'll ask the area manager to have a word with REALLY ! WE TAKE OUR OBLIGATION TO THE EQUALITY ACT 2010 VERY SERIOUSLY

1
Date of experience: May 05, 2025

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