This was my first time using the service for a medical appointment, and the entire process was seamless from beginning to end. The doctor was kind and made me feel at ease right from the start of the video call (my first experience with this format). I was initially worried about not having an in-person consultation, but the doctor was lovely, knowledgeable, thorough, calming, and attentive. It felt as though I was genuinely in her consultation room.
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