I regret to share that I’ve been having a disappointing experience, particularly concerning the unresolved issue with ticket XTT-807-71499 and OWD-849-68890. Despite paying for a VPS and additional services on a monthly basis, the Webhostpython sysadmin team has not been able to uphold their promise of providing a malware-free server experience. This has been frustrating, especially given the expectations I had from the extra services I’ve subscribed to.It's been over 72h, the matter is still not resolved and I found out MYSELF that the server is infected (via File Explorer).I would appreciate it if this matter could be escalated to a supervisor for further review & speedy resolution - can't have a server be infected for so long...Things would look different with previous owner James and Team - they would look into things until they are completely solved at the root, not just band-aided with superficial support tickets.
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Webhostpython is a direct supplier of WordPress hosting and Cloud hosting services. With over 10 years in the hosting industry, Webhostpython has built their own WordPress Cloud hosting infrastructure that allows for companies of any size to confidently host and scale their websites regardless of the amount of traffic they receive. With over 3 million websites hosted, Webhostpython continues to be one of the fastest growing companies in the industry and continues to lead in innovative web hosting services that ensures their customers are always evolving with technologySee more
