App is OK, service is bad. The lady I was speaking to was very impatient and hanged up immediatly when I asked if she could speak slowly since she was hard to understand over the phone. I can understand and speak German to a certain level, but not when she's mumbling over the phone. Now I have to re-request the entire approval due this with the bank. Please vet your customer service workers if that's a big part of your business!
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