Complete rubbish and rude service.Used this service to video ID for bank account changes. The operator was surly and rude to start off with, like she was bored with her job. Upon presenting my ID which was clearly visible on the laptop videocall (I could read it) she complained it was blurred and demanded I repeat the whole process on the smart phone. Despite telling her I could clearly see the ID on the call, she disconnected my call. The penalty for this absolute disgusting service is that I will close the account with the banking provider who is commissioning out such an absolutely unbelievable crap service!
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