The Agent was rude and he was saying “Don’t you understand?”. He had a sarcastic tone throughout the call. And all of a sudden he hung up by saying “Make more practice and call again”. So impatient!!!! The identity verification of the process was so complicated. He said me to go a lighter place. Then he said there are shadows on my Pass, although the view was great! So pity that I need to call them again :(
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Weltweite Identifizierungsvorgänge (Online-Vertragsabschlüsse, digitale Personenidentifikation und digitale Identitäten) - schnell und bequem von zu Hause durchführen.
