BEWARE LAPTOP MODEL F1605ZA ASUS LAPTOP, Computer caught fire inside my home on my coffee table while Iid was closed and not being used.The laptop was plugged in, I came home 5 minutes before my home and my 8-year-old Chihuahua Bethoveen were destroyed by fire.I Contacted Asus who did send a replacement computer after 3 weeks!Mine was under warranty, also it was a better model than the one that I previously had that caught fire, this is true.Then I asked for smoke damage cleanup to be paid for by Asus, because there was thousands of dollars worth of smoke damage to my home, and $650 worth of fire damage.Asus agreed to pay the damages if I sent the laptop to them which I did and of course they would not compensate me because it was determined to be startedfrom an outside source. What tha What? What outside source? No one was home, and the fire department ruled the laptop caught fire because the battery became hot enough to combust. Asus made that up to keep from paying the damages to my home.The estimated damage from the smoke was b/w $4100 and $7,500 I got two estimates from Servpro, and ServiceMaster which are professional smoke cleaning services.They refuse to pay any of the money to have the home cleaned up. And use trickery and stall tactics to receive the laptop as well as delay.I'm going to say this again the computer caught fire on my coffee table in my home, it did not just get hot and melt the plastic it burst into flames and was on fire when I opened my front door to my home, ON FIRE and it was pitch black dark inside my home and Beethoven who is like one of our kids, was in the closet, a smart place to be, but I had to go inside the home three times to find him in pitch black smoke the smoke covered my entire home the mattresses all our clothes all my furniture my HVAC units everything completely covered in black smoke. I had thrown water on the computer, not a good idea by the way, then throw the computer outside the home into the yard to put it out. Asus refused to pay for any of it. What if it would have been at night and me and my kids and our dog were all asleep in our home? We may have all succumbed to smoke inhalation and then most certainly worse, I've read more than one article with this very incident has occurred and many many laptop fires have started because of overheating batteries. I am trying to warn the public and here is the model number. Laptop model F1605ZA. BEWARE OF THIS COMPUTER AND COMPANY PLEASE. Get this, I only ask for $5,000 from Asus, that only covers the cleaning of the home that does not cover any furniture any clothes any mattresses that will just covers the walls the ceiling and the carpet. They did not offer to pay for any hotels which we were displaced and still are,, AND STILL ARE!! WE ARE STAYING AT MY MOTHER'S HOME. We're a poor family blue collar hard-working, barely making ends meet as it is family. And we ask for nothing but our home to be cleaned so we could move back in. We did not ask for anything else nothin, only the smoke removed from our home so we do not become sick and sit on furniture that turns our clothes black. Please understand this we did not ask for 20 or 30 or 40 or $50,000 but 5, FIVE. LOL FIVE. A outside source would mean that someone broke into my home and did what? set fire to my laptop with a match a torch a magnifying glass? What outside source? Pathetic please be aware before you buy this model F1605ZA. I would advise against buying one from them at all. I've never sued anyone before, but now I see why people do.
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