I sent my smartphone, which was well-maintained, expecting a fair offer. After receiving confirmation four days later, I was told to wait for an offer within 48 hours. Almost a week passed before I followed up and was given an offer that was nearly £100 less than initially promised. Regrettably, I accepted the offer as I feared they wouldn't return the device in its original condition. I would never consider using or recommending this service again due to their unprofessionalism. Very disappointing.
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