I sent my phone via Special Delivery to sell it. They attempted to offer me an unreasonably low price, claiming the phone was in worse condition than it actually was, prompting me to request its return. They stated they would email me with an offer, and if I didn't respond within a week of them receiving the phone, they would process payment automatically. However, I never received an email; it was pure luck that I logged in to check. I ended up having to pay for Special Delivery again! Once I got the phone back, I took it to a local store, and they offered me £35 more, which more than covered the wasted £18 in postage fees.
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