I am hopping on here to complain about WeddingPro and encourage other vendors NOT to join their platform. I wish someone would've told me these things while I was signing up!! In May 2025, I signed up for WeddingPro (WW/TheKnot) as a way to get our business in front of new customers and potentially book more weddings. On my first sales call, the woman I spoke with made several promises to me about how WeddingPro would be a game-changer for my business, specifically since they only advertise to warm leads within the wedding industry. She showed me lots of numbers and data that looked really promising, and made me feel like this would be a good move for my business. While I definitely felt pressured into signing up on that initial sales call, I ultimately had a good feeling about working with the company, and I was willing to take the risk.Fast forward to August 2025, when I cancelled the renewal of my WeddingPro contract due to an extreme lack of professionalism from the platform. At that point in time, I had not booked a single event after spending more than $1,600 for the "privilege" to list my business on their websites.My main complaint as a business owner and former Marketing Manager? ➡️ I believe that businesses should have the option to discontinue ads at any time if they're not performing well. I like to feel that I am in control of my business and its performance. I like having the flexibility and option to pivot at any moment when unexpected needs arise, plans change, finances change, and our goals evolve. With WeddingPro, you don't have this option. Once you are locked into a 12-month contract, you cannot avoid the monthly advertising fee. You cannot pause or cancel your subscription. You give up control of your business. Ultimately, WeddingPro comes across to me as a platform that OVERpromises value and massively UNDERdelivers to its vendors. With other platforms, my go-to advertising strategy is to spend more money when ads are performing well, and turn ads off when they stop delivering results. I can't do this with WeddingPro. As mentioned previously, I am locked into a 12-month contract at $400/month that promises NO guaranteed clicks, NO minimum guaranteed leads, and NO results. If I were given the option at any moment to pause or cancel my subscription (in other words: discontinue that $400 monthly payment), I don't think I would be so angry with the product. However, while I genuinely believe that WeddingPro could've be a good fit for my company (assuming the platform could deliver results), the fact that I am "locked in" to a 12-month contract is simply not okay. Let me be clear: The Knot / Wedding Wire is a scam. Given the ever-changing nature of our current economy (and the volatility of the wedding industry as a whole), it is not okay that they "lock in" their customers to a FAKE advertising subscription.During the sign-up process, I was promised benefits such as "at least 3 bookings per week" according to my sales rep, who told me that (quote): "reaching sales goals through WeddingPro is a piece of cake." I have not received enough value from this platform to justify the cost. My team hasn't broken even on what we've spent, and we have yet to recoup or break even on our advertising expenses. In the 8 months we have been on the platform, I have spent about $3,210 and booked a total of three weddings. We earned a grand total of $1,925 in profit from those events. I am posting these numbers for the sake of transparency, because I have lost a total of $1,285 over the last 8 months after choosing to advertise with WeddingPro. I believe that, despite my best efforts to optimize my storefront, I will likely continue to lose money as the months pass.That is why I am posting this PSA: If you are interested in becoming a vendor with WeddingPro (AKA Wedding Wire / The Knot), I would advise you to think again. Their support team is not helpful, their billing tactics are sleezy, and I am frustrated to be LOSING money on a platform that promised it would help my business to grow. CONTEXT: I am a wedding professional who has been in the industry for 5 years now. On average, my business makes about $2-5k in revenue per event. About $500-1k of that is profit. We book anywhere between 3-6 events per month.
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WeddingWire is the leading technology company connecting engaged couples with event professionals. For merchants, WeddingWire provides the technology they need to serve their clients including advertising, marketing and CRM needs. With more than 2 million consumer reviews, the site enables couples to search, compare and book from an extensive database of more than 200,000 recently reviewed event professionals.
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