BEWARE!!
I signed up for Wedding Wire to advertise my music services but VERY quickly realized that it was too much of a financial burden for me during that time. I called within 3 days of signing up to ask for my money back, but they told me they could not issue a refund. I UNDERSTOOD THAT, I signed up for the service and had paid. BUT the rep insisted that by my phone conversation that I had stopped the service. I spoke to 2 ADDITONAL reps after that and they said the same thing.
Fast forward one month later, I still got charged again. I contacted my bank and they issued a credit as I disputed the claim. I changed my card number so that they didn't have my info. I even emailed my rep and her manager to have written assurance... but I never heard back over email. (Still no response to this day)
Fast forward one month later, I get a call from a new rep saying that they were unable to process my payment (because I had changed my card). I have receipts of emails and calls, but since I hadn't "CANCELED ON THE WEBSITE 10 DAYS BEFORE THE NEXT BILLING CYCLE THAT I WOULD HAVE TO PAY AGAIN."
I just don't get it. They don't care about you, just your money. I paid the first month, but because I hadn't STOPPED SERVICE ON THEIR WEBSITE (which mind you, I had never been told about before) I was left with 2 additional payments that they are still demanding that I pay.
REALLY be cautious before you sign that dotted line...
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WeddingWire is the leading technology company connecting engaged couples with event professionals. For merchants, WeddingWire provides the technology they need to serve their clients including advertising, marketing and CRM needs. With more than 2 million consumer reviews, the site enables couples to search, compare and book from an extensive database of more than 200,000 recently reviewed event professionals.
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