About to set up $5m campaign, finally went with Wefunder after days of research and got board approval to go ahead Unfortunately it has proved impossible to get an answer from customer "support" on, well, anything apart from a fairly vague answer to my first question. That only took 2 days, so not bad by today's standards, but all questions asked since 2nd May (now 18th) have thus far gone unanswered, except for the standard "we'll get abck to you in 24 hours" autoresponse. Just a heads up, I'll give you until the end of the week after which we'll take the project elsewhere ... cannot be waiting 16 days for answers on questions. (ps yes, read the extensive FAQ - actually quite good, but these questions fall between the cracks and, yes, routinely check junk email)
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