Ordered online and submitted everything the same day. I specifically chose pharmacy collection to make sure it would be ready on time.Five days later I had received no updates, so I called to chase it up — only to be told there is a delay and it could take up to another five days. That’s potentially 10 days in total, which is completely unacceptable and not what was advertised.Now I have to arrange another prescription and contact local pharmacies myself to find one with stock. Very disappointing service and poor communication.
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HI Weldrick Ltd is a family-owned company registered in England and based in Doncaster, Yorkshire- we have had an internet presence since 1998. We fully pay UK taxes and we do not divulge your personal data to any third parties. We have a pharmacy tradition dating back to the 1930s when our late founders' grandmother opened her first pharmacy in Doncaster Town Centre. Remaining true to his vision our business remains 100% family-owned. With a commitment to community healthcare and staff training we have steadily grown to 59 pharmacies in the South Yorkshire area. We employ over 600 formally trained staff among who are more than 80 pharmacists, including 9 clinical pharmacists. While our aim is not to make any mistakes we recognise they will happen occasionally and if they do we commit to communicating with our customers, do our best to put the problem right, identify the cause of the error and learn from it. See more
