Had a good experience with the cleaning staff for several months, but decided to cancel and go with a different company due to the poor management of the area manager. Messages would frequently go unread, and notice of changes to the time and date were extremely last minute.Since cancelling in February I am still being charged the monthly management fee, despite contacting the area manager several times and being told it was cancelled. I also contacted the main office and they were unable to help, and instead forwarded the message to the area manager.The charge isn't even registered as a direct debit so it isn't possible to manually cancel from my bank account.Extremely disappointing service, and I've lost £70 from my account over the last four months with absolutely nothing to show for it.
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