I have done a LOT of research on the companies selling GLP-1 meds online after buying from another with a very poor experience. I hesitated and debated about buying from Wellmedr because they are new to the game and have minimal reviews. I decided to buy from them and so far my experience has been disappointing. The process was fast, meds shipped less than 2 days after I completed the questions. This is where things went sideways. First, I noticed that once I completed the purchase they overcharged me by $100. Let me say now that they do not respond to email or written questions through the patient support EVER! They do answer the phone when I call, but they have always had to check with a manager to get an answer on my inquiries, and despite always promising a call back, they won’t do that either. After two calls to customer service they did refund the $100. Then, my medication came very warm, and my order was incomplete. The meds shipped from Florida by two day Fed Ex. Florida is warm and I live in Arizona, where we are experiencing a historic heatwave. I was informed by customer service that the medication was stable and would be good to use, okay. But, I ordered a six month supply of meds and only received three months supply. Customer service informed me that they ship the rest of the order after three months. No where does it say this in the ordering process. Also, no other company that I know of takes your money up front for future shipments. I did not buy a subscription, and do not feel comfortable with them holding hundreds of dollars of my money for a future shipment. I have called numberous times to have the additional meds shipped to me. By mid last week they had informed me they would be shipping the rest of my order. I have yet to see my meds, and I have called several more time since. Not the best experience.
Claim your business profile now and gain access to all features and respond to customer reviews.
Wellmedr is a U.S.-based telehealth platform connecting adults with licensed medical providers for personalized, discreet care. Our process is designed to be simple, secure, and patient-focused—from online intake and provider review to pharmacy fulfillment and ongoing support.
We prioritize responsible prescribing, clear communication, and a streamlined healthcare experience that fits modern life. Every patient is evaluated individually to ensure treatment is clinically appropriate.
At Wellmedr, our goal is to make accessing care more convenient while maintaining high standards of professionalism and trust.See more
