I’ve waited almost six months to write this review, and I really wish I could have more positive things to say. I have spent thousands of dollars on this program between the appointments themselves, the tests and the supplements. When I signed up, I didn't fully understand how non-comprehensive the $1700 fee truly was. It covers nothing besides the 1 hour Zoom once a month- that is disclosed, but you just can’t possibly understand how many extra fees there are up front. Though I don’t feel the value is there financially, I would have felt better about it if I would have made any progress whatsoever during the last six months. Unfortunately, the issues I was having that caused me to seek out this service have either remained the same or worsened. I have developed abdominal pain after eating, a symptom I’ve never had in my life, and other significant gut issues I was not having prior to treatment. I expressed concern at many appointments and did not feel like I was given any meaningful solutions other than to discontinue the treatment that I had already spent hundreds of dollars on. I was also very unhappy with the way my case was handled. Due to poor scheduling and follow up on the part of Wellness Redefined, I had to start my treatment a month before I was able to discuss the results of my testing with anyone on the team. As someone that is a high information patient, I did not appreciate being in that situation, especially considering how much money I was spending and how motivated I was to succeed in this program. There were many points that I felt like I was on my own, and although everyone I interacted with on the team was friendly, the appointments with the health coach felt pretty meaningless. Half of them were spent correcting information that they had recorded improperly from previous appointment notes or me complaining about how frustrated I was that I felt so terrible and seemed to be moving backwards and had no meaningful help from Wellness Redefined. The notes that I received after each appointment often seemed unorganized, including information that was not discussed with me previously or leaving out information that we had discussed. When I signed up for the service, I felt like it would be customized to me, but after going through the program, it feels like Wellness Redefined takes a one size fits all approach and if that approach does not work for you, they do not offer any recourse. I often found myself frustrated and was left feeling like an afterthought. The cherry on the sundae came from the fact that right after I signed up and spent all of this money, I saw on their Instagram that they are now offering an all inclusive package that will include testing/supplements, so that’s great for someone else but wasn’t an option for me. I wish I would have opted to do the tests on my own, since the discussion of my results was so unhelpful that I spent hours researching them on my own anyway. I asked repeatedly about certain aspects of my results only to be told I would need to follow up with my PCP or that the information they gave me was “out of the scope of their practice to discuss with me.” Overall, I have felt like this experience was not worth my time or money. The value was not there for me, and I am terrified that I have caused more issues for myself than I ever had to begin with. I would not recommend this service. I wanted to be a believer in functional medicine but this experience has left me skeptical.
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