DO NOT BUY FROM WELSH COAST CAMPERS!!!!Had to put 1* or review wouldn’t be put on.Wouldn’t have given any.Welsh Coast Campers website looked reasonable,Paul was helpful on phone so we travelled from Yorkshire to purchase a T6 converted van earlier this year.Spent ages in Paul’s office listening to his ‘blarney’ about his personal life. Little did we know but this was just part of him drawing my partner and I in to a false sense of security. As part of purchasing the van, Paul offered us a free item, we chose to have an inflatable awning, he said they are worth £700 plus. We did not receive this, so he reluctantly reimbursed us after 5 months and countless emails.He also talked us into purchasing a diesel heater and said it would be better to put it in as the van is getting converted because it is easier to fit. So we paid £1000 for this..We signed the form, arranged to collect van after its conversion 3 weeks later, we had to wait longer as contact suddenly became a lot slower from them. Paul’s excuse for the delay was that his paint sprayer wasn’t working so van wasn’t ready.Van looked good on collection, but noticed shabby flaw around unit area and not the wheels we ordered, totally different to what we chose. Paul told us the wheels that we chose would take 14 weeks to get there, (why didn’t he tell us this before we set off from Yorkshire)?!October same year, one of our customers was hiring our van out (we run a Campervan hire business), they had to book a hotel on last night as heater did not work.We checked on return, worked ok but then started blowing cold air.Our next customer, we had to provide a portable heater for them as the heater was not working as it should.We took the van to a specialist near us and he said the van had been fitted with a cheap heater from China, it was unbranded and not tested, and cost £84 from Amazon. Paul had overcharged us £1000!!.Paul also did not provide receipts for this heater.We now have to pay another £1000 for a decent heater to be installed.This untested heater Paul had provided could have been dangerous especially to our customers as we rent the van out as a business.Welsh Coast Campers needs to be investigated asap, as we have been conned out of money and lied to.We are now in the progress of contact with Trading Standards just like some of Paul’s previous customers.
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