I began using this service when it first launched and was initially very pleased. Unfortunately, it has experienced a significant decline in a short period. Vehicles are frequently delayed, and when they do arrive, there's no acknowledgment of their tardiness. Recently, I received a message stating my vehicle was outside when it actually wasn't. Then the driver called to say he was outside, but he wasn't. When I inquired about his location, he seemed unsure and struggled to communicate in English. A large percentage of the drivers are not familiar with the area and have difficulty communicating. As a woman traveling alone, I feel quite vulnerable getting into a car with these drivers, but speaking out might lead to accusations of bias. It's concerning that individuals who struggle to read road signs can hold a driving license, let alone a taxi license. I strongly advise avoiding this service. It seems only a matter of time before we hear reports of serious incidents involving their drivers.
Claim your business profile now and gain access to all features and respond to customer reviews.
