If I could give no stars I would. I’ll just bucket point the issues here we had over 1.5 as members and the 2+ years since CANCELLING and they still have not finished certain claims. 1. Customer service- would not have record of our claim despite emails and letters from them2. Had to track our claims ourselves with when we had to contract UHSM for updates or why the hospital never received the forms or payments. 3. Eventually demanded a manager instead of staff member to work out file. Still slow in ineffective. 4. Paid our portions through advise from them but then the hospital saying they never received any letters or communication from them. We had to be the mediator between UHSM and the hospital as they never called. 5. NO FOLLOW UPS OR COMMUNICATION nor do they record when you called or when others did any work on the claim. 6. Sent to collection on 5 different claims because of the previous 5 points and the hospital being gracious after we explained it is UHSM’s delay and fault because they showed our history of payments were always on time or in full. 7. Then they send us to their legal dept to help resolve the billing disputes 3 of our large medical bills, same issue as above but even harder to reach our representative for updates. They said it was closed 3 different times but the hospital received nothing nor any communication from them on file. 8. Lastly, we were told these 3 claims would be reached out to again after they said it was closed because the hospital never responded so the statutes of limitation was reached and we were not responsible for the cost. Hospital said they never received it but also they don’t do that, so UHSM/HST sent another letter which I signed and then said instead of us not owing anything else since we paid our $1900 in good faith for our portion, we owed $2300 instead of the remaining about $2700….Called the hospital and they said they had not received or agreed to any new amount so UHSM/HST MADE UP THE AMOUNT WE HAD TO PAY.All in all, do not even consider this company. We gave them grace upon grace, do all the work calling and organizing the information, went through financial stress and anxiety over what was days of total hours worked on these things, and in more considering just paying the remaining claims (3+ years old) myself to just be done with them.
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WeShare is a family of healthcare Sharing Programs designed to offer quality care at a reasonable price. As the pioneering product from Unite Health Share Ministries (UHSM), WeShare leverages strong partnerships with providers and leading wellness organizations to equip every Member with the tools and resources they need to pursue holistic health.
Unite Health Share Ministries (UHSM) is a non-profit ministry founded to provide affordable, accessible healthcare through values-based and community-centered services and products.
For individuals and families exploring healthcare sharing as an alternative to traditional insurance, WeShare and UHSM represent an innovative way to expand access, lower costs, and maintain quality care in an increasingly challenging healthcare landscape. See more
