wesleyfinancialgroup.com

4.4
4.4 Based on 252 reviews

...

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Allan
Bittersweet experience

Was a costly process but works out in the long run vs keeping the timeshare. It appears they charge a minimum but it is also based on how much you owe the timeshare. I paid more than others that I've seen in reviews and comments. The more you owe the more you pay. The process took longer than advertised online, it took us over a year and a half. We felt that the beginning was a lot of send this email and wait, then repeat. We were hearing from them once a month and that's because we initiated most of the time. About a year into it they changed their process and had a department dedicated to doing everything that didn't involve a lot of us sending useless emails and getting calls from outside companies inquiring. This process was better but they were still bad at keeping clients up to date on where they are in process. In the end we actually found out that our contract with the timeshare was canceled because we could no longer log into the website. Wesley Financal contacted us weeks later to inform us. Now that it is over we are extremely thankful to be out of the timeshare.

3
Date of experience: May 15, 2024

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