Order still not received.I placed my order October 6, 2023. I was shipped the wrong order and contacted WCC immediately upon receipt on October 23rd. October 26th I was told my order would be reshipped ASAP, I received a partial refund, and was told to keep what I had received even though it was far from what i had ordered. I emailed them for an update November 20th, Daniel replied on November 21st saying my order was over looked and he would get it sent out ASAP. I then emailed WCC, again, for an update on December 10th, 2023 and I have not gotten a reply. I followed up my Dec. 10th email today, Dec. 14. No reply yet. Tracking shows a label created on November 28th, 2023 but package has not been received by USPS, yet. I am very disappointed in this company especially when my order from September was perfect. I am hoping this was just a mistake on their part, an unexpected debacle, but if I don't hear from WCC soon, I will be contacting my bank to get my money back.
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We live and work out of Bellingham Washington and have been selling bioactive supplies along with breeding insects/invertebrates since early 2021.
Although we are always expanding our products, we are also always trying to help expand our connections. At West Coast Creatures, we are always looking for new ways to try to connect with the people and businesses around us. See more
