I have made numerous attempts to seek assistance from the Westminster council's team regarding a persistent issue. Despite explaining that the problem occurs from early morning until 2:00 a.m. the following day, I have never had anyone from the council enter my property to assess the situation. Each time I contacted them, I requested that someone visit my home anytime, preferably between 10:00 p.m. and 1:00 a.m. to determine the severity of the nuisance and address it accordingly. Unfortunately, the response has been consistently disappointing.However, despite reaching out to them on numerous occasions, no one has knocked on my door.And each time, the noise would invariably cease in the early hours of the morning, leading me to cancel my request for assistance. I took great care to stay at home, keep the premises clean, dress appropriately, and ensure that the phone line remained clear while awaiting help. However, no one from the council ever showed up. Dealing with them has caused more stress than the actual problem itself. If I had only contacted them once, twice or three times, I could understand the excuse of them being busy. However, I have persistently asked for their intervention over the course of several months, and I no longer have trust or respect for their service.If the issue resurfaces in the future, I will be compelled to involve the police and inform them that my HA, and the council have been unresponsive. The text messages and emails serve as proof of my attempts to seek assistance. Despite my polite, patient, and passive approach, it seems that adopting a more assertive and forceful stance might have garnered better results. If I were to replicate the problem in the council's office foyer, I am certain that their security would swiftly remove me or call the police.Enough is enough, and I have reached my limit with their lack of action. It is no wonder that people get away with harassing their neighbors when no one is willing to address the issue. Perhaps the council is selective or biased in their response based on the types of properties and/or individuals involved. That's my only conclusion.
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