They should all be replaced as they do not care about you, the one forced to pay for their services and the high salaries of the ones at the top:1. I had the misfortune to live only near problematic neighbours who literally made me sick after being woken up every night due to their noises and until now I wake up with acid reflux - is just awful. I moved from one property to another in Little Venice area and the same happened in a building where most of the flats were let to people who spoke the same language (which I also learned when I lived in the Middle East) and my neighbour, a woman working for a religious school reaching 60 years old, kept having women only parties with loud music making me leave my bedroom, yet even in the living room her music was so loud - the porter knows what is going on but says nothing because they were born in the same part of the world: he is also very unprofessional himself as if hating European women who live alone. She was also letting rooms on AirbnB type site as soon as she started renting the flat herself with her young daughter and the constant noise was making me more sick with every day. 2 guys from Westminster council noise team arrived and said it was normal for neighbours to scream during the day and stayed longer to have a conversation with my loud neighbour while introducing themselves to her but not to me. One even said, both of foreign origin, that old people call them to complain of loud kids parties during the day!!! How un-professional is that!!! Both men should be fired. Westminster tends to promote these people instead to maintain the 'equality'. My neighbour continued to have her loud parties although every weekend was having 'talking parties'. This is the type of women who was only shouting on speakerphone in her flat, although being told repeatedly the walls are thin - never changed her ways probably thinking is something wrong with her neighbours but not with her.2. Even when complaining about noises during the night, Westminster sends all kind of people with 3 hours delay and if you tell them how bad is that they are aggressive towards you. When taking this matter with the chief exec, an old guy with poor standards, he replied in writing he knows his staff and the lady from the Noise team I spoke over the phone and basically he took her side as having great standards. Basically, you, the customer are a bad person and they are perfect, while they take your money!!!
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