Incompetent , rude and you can't speak to anyone. The council Tax department is a joke, as I can not get hold of anyone for a query via the telephone, it's all automated. The Housing repairs system is beyond a joke, they use Morgan Syndal who have taken months do sort out a basic repair and managed to do more damage, I'm still waiting for it to get sorted since Oct 2022. Not only that they use apprentices instead of qualified workmen, that are not only incapable of fixing a cardboard box, they're also rude and arrogant. No basic manners, social or people skills. What happened? This council use to be so good and now it is a total shambles.
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