I am extremely disappointed with both the product and the service I’ve received.The first damages to one chair were visible as soon as I took them out of the package in February 2024. I immediately contacted customer support and sent photos, and I was promised a solution. However, to this day, I have received NOTHING. No resolution, no follow-up, nothing.The chairs are still sitting in the same place where no one ever came to pick them up. And now, I’ve just noticed that I haven't received any credit or refund! This is completely unacceptable. It’s beyond frustrating that I have to keep chasing a solution when the mistake is clearly on their end.To make matters worse, the chairs are now rusty! I never even had them outside, and yet they’re rusting. What kind of "outdoor" chairs rust this quickly? This is a complete joke!!Sillas de ratán con reposabrazos Costa! Adecuado para uso exterior, pero siempre debe protegerse de las heladas.I will never buy from this company again, and I strongly advise others to think twice before making a purchase. Terrible customer service and subpar products.
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Westwing es el líder y primer shopping club de decoración en España. Hacerse socio es sencillo y no tiene ningún coste. Desde 2012 trabajan con nosotros marcas de interiorismo de prestigio, firmas de tendencia y clásicas de toda la vida. Cada día comienzan ventas nuevas a unos precios increíbles. ¡Casi 5.000 nuevos productos cada día! Westwing no es solo una tienda. ¡Queremos inspirar a nuestros socios! Por eso podéis encontrar en nuestra web muchos consejos y trucos de decoración y una revista on line con reportajes de las casas más bellas con aún más ideas de decoración.See more