wetravel.com

4.2
4.2 Based on 100 reviews

The booking & payments platform for multi-day and group travel businesses. Over 5,000 companies trust WeTravel to accept payments instantly, manage bookings efficiently, and transfer funds globally....

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Joi Hardin
Covert Hate Leads to Denial

Ok. So I am a multi business owner. Of my multiple businesses, I own a small travel agency here in the US and also a foreign tour operator company in another country (that Took much blood sweat and tears). I sent over all my information for "Verification" to get my booking site up using Wetravel as a tool for structured payments and other booking services. I sent over all copies of Original documents, My Passport, so many Verifying proof. While I am new to the tour operating scene, Im not new to viable businesses. All new tour operators need a system. I thought WeTravel was it. But I think that since I am a majority share holding black woman led company, the denial was almost instant. They didnt give me a reason why. Only the initial point of contact person emailed to say "sorry you were denied"...over 4 working business days. I even sent her a side email (the first day we spoke last week) before I found out about the denial, today, to show proof of my US based LLC travel agency.That was not even took into consideration because she had not responded due to the Christmas holiday. Also, they didn't even contact my foreign business partner for his official ID. I asked him daily and never received any email from the verification department. All these things... and I still got a hard denial. The initial contact person told me that sometimes she sees that new tour Businesses may get a partial approval. Well..I didnt get any level of approval and absolutely no reason why. They didnt even do the full application verification to its entirety because they had not emailed my partner. Like at all. Very bad unethical racist business practices WeTravel. I will be going over to SquadTrip. Sad day to see RedLining happen all over again in this space. And WeTravel...Just so you know...I am also a well documented Multi 6 figure earning Wellness Telehealth Clinic Owner. Your initial contact person for me knew this. I could of sent her that proof too. I have been in business 7 years. Successful US based LLC. I just wanted you guys to help me take this 3rd venture....my newest venture, to the next level as it still aligned with my wellness calling. Obviously your covert hate runs deep. Have a great New Year!

1
Date of experience: Dec 27, 2025

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Business Details

  • The booking & payments platform for multi-day and group travel businesses. Over 5,000 companies trust WeTravel to accept payments instantly, manage bookings efficiently, and transfer funds globally.

  • email info@wetravel.com
  • language https://www.wetravel.com

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